On behalf of Tipalti, SD Solutions is looking for a talented Payment Operations Specialist to step onto a fintech unicorn rocketship!
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities:
- Monitoring and verifying the smooth operation of the Tipalti payments platform.
- Working with Tipalti’s engineering team to troubleshoot and resolve operational issues in a timely fashion.
- Interacting with Tipalti’s partners to troubleshoot and resolve operational issues in a timely fashion.
- Providing operational and technical support to Tipalti’s internal teams.
- Sharing product feedback with Tipalti’s Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform.
Requirements:
- BA in Economics, Business Administration, Finance or equivalent that demonstrates quantitative and analytical orientation.
- A minimum of 2 years in payment operations, bank operations, and/or transaction processing (or similar functions)
- Two years of experience in operational or technical support at a SaaS company or Fintech industry is preferred.
- Ability to think analytically to address and resolve time-critical payments issues
- Proven ability to read, debug, and understand HTML code, API calls, etc. – an advantage
- Advanced Excel skills, including pivot tables, lookup functions, etc. (preferred)
- Experience in working with CRM systems (Salesforce, Zendesk) – an advantage
- Passionate for customer support and customer advocacy
- Excellent written and oral communications skills
- Detail-oriented and well organized.
- Able to work in a fast-paced, deadline-driven environment
About the company:
It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.